About the Veterinary Procurement App

The Veterinary Procurement App is an integrated procurement and information-management platform developed specifically for veterinary hospitals, clinics, animal-health services and related institutions. It supports the complete procurement cycle, including annual procurement planning, budget allocation, routine and urgent purchase requests, tender and Request for Quotation preparation, vendor administration, technical and financial evaluation, contract awards and purchase-order management. Records can be searched, reviewed, edited, printed and exported in professionally structured formats suitable for administrative review and official filing.

The Veterinary Product Catalogue provides a structured repository for medicines, vaccines, biological preparations, diagnostic materials, consumables, equipment and other ancillary veterinary products. Catalogue items can be classified using standardised veterinary category codes and linked to manufacturers, vendors, product references and monographs. Authorised users can search supported official online product sources, prepare procurement specifications and transfer selected catalogue items directly into tenders with quantities, units, delivery requirements and estimated costs. Excel and PDF documents can also be imported, with supported scanned documents processed using optical character recognition and presented for verification before information is saved.

The application incorporates role-based workflows for contributors, reviewers, procurement personnel and Administrators. New catalogue entries and proposed amendments can undergo review and approval while previously approved information remains protected. Version histories and audit records identify who created, edited, reviewed or approved each record. Financial-year budgets, commitments, expenditure and available balances can be monitored alongside related purchase requests, tenders, evaluations, awards and purchase orders, providing continuity and traceability throughout the procurement process.

Additional capabilities include English and Arabic interfaces, secure document storage, branded email notifications, contact support, passwordless read-only sharing, A4-optimised printing and responsive access from desktop, tablet and mobile devices. Authorised external viewers can browse and print permitted information without being able to add, edit or delete records. Mermaid Veterinary Assistant further supports users with research relating to veterinary products, preparations, procurement specifications and linked reference information.